South Carolina Primary Care

Phone: (910) 742-9243 wait and hit *

Email:
Triage@1ssinc.com

Fax: (877) 624-9672

If you believe this is an emergency, please dial 911.

Hours of Operation:
Monday - Friday: 8 AM - 8 PM EST

Contact Triage for:
  • Non-life-threatening Symptoms, Complaints and Concerns
  • Refills, Order Clarifications, Medication Prior Authorizations
  • Falls
  • Abnormal Labs
  • Send Out Alerts and Vitals
What Triage Will Need to Know:
  • Symptoms, Complaint, medication allergies, and/or Behaviors
  • Date of Onset
  • Contact information for facility staff
  • Vitals
  • Recent History of Hospitalizations, Trauma/Falls, Medication Changes, Diet Changes, Behavioral Changes, and/or Lab Results

Triage for Primary Care Patients in South Carolina

Triage Portal Notice

The online triage portal is available for submissions only during normal business hours. Submissions are not accepted after business hours, on weekends, or on recognized holidays.

If you require assistance outside of normal business hours, on weekends, or on holidays, please call our office. All calls received during these times will be forwarded to our after-hours call service for processing and appropriate triage.


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